What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (2024)

Key takeaways:

  • Many artificial tear products have recently been recalled over safety concerns. The first recall involves a few products made by Global Pharma Healthcare. The second recall involves a longer list of products made by Kilitch Healthcare India Limited. Most recently, eye ointments from Brassica Pharma Pvt. Ltd. have also been recalled.

  • Recalled artificial tear eye drops, gels, and ointments had previously been sold in retail stores, such as CVS and Walmart, and online. Before using or buying artificial tears, check the most recent recall list to see if your product is affected.

  • Contact your healthcare team right away if you’ve used artificial tears and notice vision changes or eye infection symptoms.

Access savings to related medications

Artificial Tears

Table of contents

About the recall

Eye drop list

What to do

What to look for

Recall updates

Bottom line

References

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (1)

If you’re dealing with dry, irritated eyes, you may rely on artificial tears to find relief. But recent events may have you thinking twice before reaching for your bottle at home.

Over the course of 2023 and 2024, a long list of artificial tear products have been recalled. In some cases, certain products may be linked to vision loss and other serious problems in people using them. As the reasons behind the recalls are being investigated, companies are pulling these products as a precaution to help keep consumers safe.

So, how do you know if your eye drops are on the recall list? And what should you do if you’ve been affected? We cover what you should know before buying or using artificial tears below.

Why are artificial tears being recalled?

Over the course of 2023 and 2024, manufacturers have recalled various artificial tears products. The recalls involve artificial tear eye drops, gels, and ointments.

The first artificial tears recall was announced in early February 2023, involving a small number of products. The recall was due to potential contamination with a drug-resistant bacteria. The FDA received reports of eye infections, vision loss, and other serious events, including death, that may be linked to using these eye drops.

The second artificial tears recall was announced in late October 2023, which included a longer list of products. These products are being recalled due to unsanitary conditions found at the manufacturing facility. There have been a few reports of burning eyes, blurry vision, and vision loss that may be linked to using these eye drops.

Most recently, a third recall that involves lubricant eye ointments was announced in February 2024. The recall was due to sterility concerns noted by the FDA during a recent inspection of the manufacturing facility. So far, the manufacturer hasn’t received reports of serious events from using the products.

What eye drops have been recalled?

The first eye drop recall involved Artificial Tears Lubricant Eye Drops, which is manufactured by Global Pharma Healthcare. It’s sold under the EzriCare, LLC and Delsam Pharma brand names. Since the recall was announced, Delsam Pharma’s Artificial Eye Ointment has been added.

You can identify recalled products by their name and National Drug Code (NDC) listed on the packaging, as indicated below:

Brand

Product

NDC

Ezricare

Artificial Tears Lubricant Eye Drops (15 mL)

Carboxymethylcellulose 1%

79503-0101-15

Delsam Pharma

Artificial Tears Lubricant Eye Drops (15 mL)

Carboxymethylcellulose 1%

72570-121-15

Delsam Pharma

Artificial Eye Ointment (3.5 g tube)

Mineral oil 15%, white petrolatum 83%

72570-122-35

The second eye drop recall involved artificial tear products manufactured by Kilitch Healthcare India Limited. These products are sold by several different retail stores (such as CVS and Walmart) and online companies. The recall applies to all unexpired products, with expiration dates ranging from November 2023 through September 2025.

Brand

Product

NDC

CVS Health

Lubricant Eye Drops (15 mL single and twin packs)

Carboxymethylcellulose sodium 0.5%

76168-702-15

76168-702-30

CVS Health

Lubricant Gel Drops (15 mL single and twin packs)

Carboxymethylcellulose sodium 1%

76168-704-15

76168-704-30

CVS Health

Multi-Action Relief Drops (15 mL)

Polyvinyl alcohol 0.5%, povidone 0.6%, tetrahydrozoline HCl 0.05%

76168-706-15

CVS Health

Lubricant Gel Drops (10 mL)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

76168-712-10

CVS Health

Lubricant Eye Drops (10 mL single and twin packs)

Propylene glycol 0.6%

76168-714-10

76168-714-20

CVS Health

Mild Moderate Lubricating Eye Drops (15 mL)

Polyethylene glycol 400 0.25%

76168-711-15

Leader

Eye Irritation Relief (15 mL)

Polyvinyl alcohol 0.5%, povidone 0.6%, tetrahydrozoline HCl 0.05%

70000-0087-1

Leader

Dry Eye Relief (15 mL)

Carboxymethylcellulose sodium 1%

70000-0089-1

Leader

Dry Eye Relief (10 mL)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

70000-0088-1

Leader

Lubricant Eye Drops (15 mL single and twin packs)

Carboxymethylcellulose sodium 0.5%

70000-0090-1

70000-0090-2

Leader

Lubricant Eye Drops (10 mL)

Polyethylene glycol 0.6%

70000-0587-1

Rugby

Lubricating Eye Drops (15 mL)

Polyvinyl alcohol 1.4%

0536-1325-94

Rugby

Lubricating Tears Eye Drops (15 mL)

Dextran 0.1%, hypromellose 0.3%

0536-1282-94

Rite Aid

Lubricating Eye Drops (15 mL twin pack)

Carboxymethylcellulose sodium 0.5%

11822-4811-5

Rite Aid

Lubricant Eye Drops (10 mL twin pack)

Propylene glycol 0.6%

11822-4811-3

Rite Aid

Gentle Lubricant Gel Eye Drops (15 mL)

Hypromellose 0.3%, glycerin 0.2%, dextran 70 0.1%

Not available

Rite Aid

Lubricant Gel Drops (15 mL)

Carboxymethylcellulose sodium 1%

11822-4540-5

Rite Aid

Lubricating Gel Drops (10 mL)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

11822-4540-3

Rite Aid

Multi-Action Relief Drops (15 mL)

Polyvinyl alcohol 0.5%, povidone 0.6%, tetrahydrozoline HCl 0.05%

11822-2254-3

Target

Up&Up Dry Eye Relief (15 mL)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

76168-800-30

Target

Up&Up High Performance Lubricant Eye Drops (15 mL single and twin packs)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

11673-522-15

11673-522-30

Velocity Pharma

Lubricant Eye Drop (10 mL triple pack)

Propylene glycol 0.6%

76168-502-30

Walmart

Equate Hydration PF Lubricant Eye Drop (10 mL)

Polyethylene glycol 400 0.4%, propylene glycol 0.3%

79903-168-01

Keep in mind that additional products may be added to this list if they’re included as part of the recall. Check the FDA’s website for the most current list of recalled products.

The third recall involves lubricant eye ointments manufactured by Brassica Pharma Pvt. Ltd. The recall applies to certain products with expiration dates from February 2024 to September 2025. These products have been sold nationwide at retailers such as Walmart and CVS.

Brand

Product

NDC

Lot and expiration date

Equate

Lubricant Eye Ointment (3.5 g tube)

Mineral oil 42.5%, white petrolatum 57.3%, lanolin alcohols

79903-026-35

A2E01 (4/2024)

A2L05 (11/2024)

A3B01 (1/2025)

A3C01 (2/2025)

A3H05 (7/2025)

Equate

Stye Lubricant Eye Ointment (3.5 g tube)

Mineral oil 31.9%, white petrolatum 57.5%, microcrystalline wax, stearic acid, wheat germ oil

79903-028-35

A2D08 (3/2024)

A2F02 (5/2024)

A2I03 (8/2024)

A2L03 (11/2024)

A2L04 (11/2024)

A3C03 (2/2025)

A3C05 (2/2025)

A3H01 (7/2025)

A3H03 (7/2025)

CVS Health

Lubricant Eye Ointment (3.5 g tube)

Mineral oil 31.9%, white petrolatum 57.5%, microcrystalline wax, stearic acid, wheat germ oil

76168-707-35

A2F03 (5/2024)

A2I02 (8/2024)

A2L02 (11/2024)

A3C04 (2/2025)

A3H04 (7/2025)

AACE Pharmaceuticals

Lubricant PM Ointment (3.5 g tube)

Mineral oil 42.5%, white petrolatum 57.3%

71406-124-35

A2G01 (6/2024)

A2G02 (6/2024)

A3F08 (5/2025)

A3F09 (5/2025)

A3J17 (9/2025)

A3J18 (9/2025)

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (2)

How to save using GoodRx

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (3)

1. Compare PricesSpecify your dosage and quantity to find out exactly how much you can save.

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (4)

2. Select your free couponYou can use the displayed coupon, or compare prices at other pharmacies near you.

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (5)

3. Show coupon to your pharmacistPresent your printed or electronic coupon when you pick up your prescription.

Get free coupon for Artificial Tears

What should you do if your eye drops have been recalled?

If you’ve been using artificial tears, check the list of recalled products to see if yours is affected by the recall. If your product is on the list, stop using it. And if you notice any vision changes or symptoms of an eye infection, contact your healthcare team right away.

The FDA recommends properly disposing of any affected products. Some retailers, such as CVS and Rite Aid, have made statements that recalled products may be returned for a full refund.

Keep in mind that you should also check the expiration date of any OTC eye products you have on hand before using them and discard any expired items.

If you have any specific questions about recalled products made by Global Pharma Healthcare, you can contact the specific brands by phone or email as indicated in the chart below.

Retailer/brand

Phone number

Email

Delsam Pharma

866-826-1306; available 11AM to 4PM EST, Monday through Friday

delsampharma@gmail.com

Ezricare

516-715-5181; available 11AM to 4PM EST, Monday through Friday

at@ezricare-info.com

If you have any specific questions about recalled products made by Kilitch Healthcare, you can contact them by email. For specific questions about recalled products made by Brassica Pharma Pvt. Ltd., you can contact them by phone at 833-225-9564 or email at info@brassicapharma.com.

For additional questions on these recalled products (e.g., refund information), retailer or brand contact information is detailed in the chart below.

Retailer/brand

Phone number

Email/website

Leader

855-215-4940; available 8AM to 5PM EST, Monday through Friday

cardinalhealth7720@sedgwick.com

Rugby

866-891-1981; available 8AM to 5PM EST, Monday through Friday

harvarddrug8430@sedgwick.com

Target

In-store purchases: 800-440-0680

Online purchases: 800-591-3869

N/A

Velocity Pharma

N/A

regulatory@velocitypharma.com

Walmart

888-287-1915; available 8AM to 5PM CST, Monday through Friday

www.help.walmart.com

If you’ve experienced an adverse reaction to one of these products, you should report it to the FDA. You can submit a form online or download a form that you can mail or fax. You can also request a form over the phone by calling 800-332-1088.

WHAT TO READ NEXT

Popular stories this week

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (6)

Can You Use Artificial Tears Every Day? How Long Do They Keep?

View more

What should you look for when purchasing artificial tears?

As a result of the recall, several retailers are pulling affected products off store shelves and removing them from their websites.

But you may still be able to find these recalled products available for purchase in stores or online. Before buying or using artificial tears, check the recalled product list first. Do not buy or use them if they’re on the list. Keep in mind that additional products may be added to the list over time.

When purchasing artificial tears at a local pharmacy, your pharmacist can also be a helpful resource.

How can you stay up to date on eye drop recalls?

There are a few different resources available for staying up to date on which artificial tears products are being recalled. For example, you can check for recent updates on the FDA’s original announcement, which includes a current product listing.

A few other resources include:

  • Signing up to receive emails on FDA recalls, withdrawals, and safety alerts

  • Searching the FDA’s drug recall database

  • Following the FDA’s recall account on X (formerly known as Twitter) for updates

The bottom line

Many artificial tears products have been recalled over the course of 2023 and 2024. These include eye drops, gels, and ointments sold in stores and online. Many of these products are no longer available for purchase. But you may still have them in your home. So it’s important to check the list of affected products before buying or using artificial tears.

You can stay up to date on eye drop recalls by visiting the FDA’s announcement page, signing up for email updates, and searching the drug recall database. You can also follow FDA recall accounts on social media for updates.

View All References (12)

expand_more

Kindelan, K. (2023). Eye drops sold at stores including CVS, Rite Aid and Target could cause blindness, FDA warns. ABC News.

Rite Aid. (n.d.). Rite Aid eye drops recall.

U.S. Food and Drug Administration. (2020). Disposal of unused medicines: What you should know.

U.S. Food and Drug Administration. (2022). MedWatch forms for FDA safety reporting.

U.S. Food and Drug Administration. (2023). Drug recalls.

U.S. Food and Drug Administration. (2023). FDA warns consumers not to purchase or use certain eye drops from several major brands due to risk of eye infection.

U.S. Food and Drug Administration. (2023). FDA warns consumers not to purchase or use EzriCare Artificial Tears due to potential contamination.

U.S. Food and Drug Administration. (2023). Global pharma healthcare issues voluntary nationwide recall of artificial tears lubricant eye drops due to possible contamination.

U.S. Food and Drug Administration. (2023). Kilitch Healthcare India Limited issues voluntary nationwide recall of various eye drops for potential safety reasons.

U.S. Food and Drug Administration. (2023). Reporting serious problems to FDA.

U.S. Food and Drug Administration. (2023). The Harvard Drug Group, LLC issues voluntary nationwide recall of certain Rugby® Laboratories brand eye drops supplied by Velocity Pharma, LLC due to potential risk of eye infections.

U.S. Food and Drug Administration. (2024). Brassica Pharma Pvt. Ltd. issues voluntary nationwide recall of Equate Lubricant Eye Ointment, Equate Stye Lubricant Eye Ointment, CVS Health Lubricant Eye Ointment, Lubricant PM Ointment due to potential lack of sterility.

GoodRx Health has strict sourcing policies and relies on primary sources such as medical organizations, governmental agencies, academic institutions, and peer-reviewed scientific journals. Learn more about how we ensure our content is accurate, thorough, and unbiased by reading our editorial guidelines.

Was this page helpful?

Subscribe and save.

Get prescription saving tips and more from GoodRx Health. Enter your email to sign up.

By signing up, I agree to GoodRx's Terms and Privacy Policy, and to receive marketing messages from GoodRx.

What Eye Drops Have Been Recalled? A Comprehensive List - GoodRx (2024)
Top Articles
Latest Posts
Article information

Author: Lakeisha Bayer VM

Last Updated:

Views: 6462

Rating: 4.9 / 5 (49 voted)

Reviews: 80% of readers found this page helpful

Author information

Name: Lakeisha Bayer VM

Birthday: 1997-10-17

Address: Suite 835 34136 Adrian Mountains, Floydton, UT 81036

Phone: +3571527672278

Job: Manufacturing Agent

Hobby: Skimboarding, Photography, Roller skating, Knife making, Paintball, Embroidery, Gunsmithing

Introduction: My name is Lakeisha Bayer VM, I am a brainy, kind, enchanting, healthy, lovely, clean, witty person who loves writing and wants to share my knowledge and understanding with you.